Dorsal offers 15 different FDA-approved prescription medications (such as muscle relaxers, steroid dose packs, topical and oral NSAIDs, anticonvulsants, SNRIs, and TCAs), personalized 10-week physical therapy regimens, and evidence-based behavioral coaching. Every case of back pain is different, so all our treatment programs include a comprehensive consultation with a US-licensed, board-certified physician. Learn more about our care offering.
If you suffer from chronic or acute back pain – and you want to receive comprehensive, expert treatment from the comfort of home – then Dorsal is for you. Learn about the top reasons patients choose Dorsal.
Our concierge medical services and personalized treatment plans can help you address conditions such as sciatica/radiculopathy, spasms, bulging/herniated discs, and injuries. Whether you're taking the first step or resuming care, we're by your side.
No. Your Dorsal physician will write a prescription if they assess it’s the right treatment course for your pain.
Yes, of course. Using the Dorsal pharmacy can offer certain benefits, such as better prices and free shipping, that other pharmacies won’t be able to match. If you use another pharmacy, you just need to make sure it’s part of the Surescripts network (95%+ of pharmacies are).
Dorsal physicians are licensed, board-certified doctors with more than 10 years of experience on average. They're experts on musculoskeletal care with backgrounds spanning physical medicine and rehabilitation, pain management, and orthopedics.
The Dorsal Medical Advisory Board – which designs and vets all clinical protocols – includes leading physicians, surgeons, and professors from the most prestigious musculoskeletal hospitals in the world (Columbia, NYU Langone, Hospital for Special Surgery, and more).
Yes. Dorsal takes privacy and security very seriously, and our HIPAA-compliant platform complies adheres to all laws and regulations surrounding data integrity and health information security.
You need to have had an in-person doctors’ appointment in the last three years in order to use Dorsal. All of Dorsal’s care itself takes place online, so as long as you’ve seen any doctor in person (Dorsal-affiliated or not) in the last three years you can use Dorsal.
Yes. Telemedicine is safe so long as patients share accurate, complete responses to questions. Dorsal-affiliated physicians rely on these responses when forming diagnoses and prescribing treatments, and need correct information in order to assess whether your pain is treatable online. You should carefully review your treatment program before commencing the program, so that you can understand the benefits and risks involved.
Yes. Dorsal-affiliated physicians are all properly licensed and prescribe medications online in full compliance with all federal and state laws.
Yes, of course. After completing your dynamic onboarding, Dorsal conducts an initial review of your case to ensure that online care is a feasible approach. If it is, your Dorsal physician will reach out to you for a follow-up before designing your treatment plan. You can always ask questions of your physician (via secure chat, phone call, or video call), before, during, or after your treatment.
No. Dorsal serves to complement your current healthcare providers. You should keep your other providers updated with your care through Dorsal, and you should keep Dorsal updated with your care through other providers.
If you have any kind of medical emergency, you should immediately dial 911. In-person attention is critical for successfully managing emergencies.
Appointments with back specialists, pain management doctors, and physiatrists (i.e. physical medicine and rehab doctors) are extremely expensive. $400+/hr.
With Dorsal, you get a whole month's worth of all-inclusive, concierge medical care for $99 (with a special $45 first month promo for new patients). Our flat fee covers a comprehensive doctor consultation, multiple prescriptions, medication delivery, physical therapy from the comfort of home, follow-up care, and unlimited dialogue with our care team and medical providers. Your medication costs (with convenient refills) are included as well.
During your comprehensive consultation and diagnosis, you'll only get matched to board-certified MDs with extensive backgrounds in musculoskeletal medicine. No physician assistants or nurse practitioners. You may cancel or switch treatment plans at any time by dropping us a note at firstname.lastname@example.org. There are no surprises, hidden fees, or long-term commitments. See pricing details.
You may use your insurance benefits to cover the cost of any prescribed medications. If you choose to do this, the fee to access Dorsal's concierge medical services (e.g. doctor consultations, 24/7 messaging, physical therapy, prescriptions, and refills) is just $45 per month. However, you will be responsible for picking up medications at your local pharmacy and paying any pharmacy copays (which may end up being more expensive). You will also be unable to access Dorsal's monthly prescription delivery service.
To select this option, simply shoot us an email at email@example.com or message your doctor to request a local pharmacy fill instead of fulfillment and delivery by Dorsal. In your note, make sure to provide the name and address of your local pharmacy.
Although you may use insurance to cover medication, concierge medical services on the Dorsal platform are not covered by insurance due to the unique and all-inclusive nature of our care model. But we do accept HSA / FSA, which allows you to save nearly 30% on treatment since the funds are pre-tax dollars. All in all, our membership fee is significantly more affordable than typical insurance copays and covers unlimited specialist consultations, prescription medications (with free delivery), and physical therapy. See pricing details.
By using HSA/FSA funds (which are pre-tax dollars), you can save nearly 30%. There are two ways in which you may use HSA/FSA to pay for your Dorsal membership:
1) If you have your HSA/FSA connected to a card, you may enter that card information as your payment method on file.
2) If you need to submit a receipt for reimbursement, you may request an itemized receipt by emailing us at firstname.lastname@example.org.
You can switch or cancel your plan at any time. Just drop us a note at email@example.com, and one of our team members will cancel or modify your plan. We also accept cancellations by text (833-988-0589). Cancellations and plan modifications are effective as of the date of the email or message. You will receive an email confirming the change as soon as we process the request.
Your medication, including any refills or prescription changes, is already included in your regular monthly plan at no additional charge!
If you purchase your medication through us, in most cases you’ll receive it by mail within five days.
Unfortunately we are unable to accept returns. However, if you feel we have made a mistake in the filling of your order, please let us know at firstname.lastname@example.org.
Yes! Shipping is completely free, and most orders will arrive within five days of order placement.
Dorsal uses safe, effective telemedicine technologies to treat your back pain. We collect critical information from your dynamic onboarding to make an initial assessment on whether it’s feasible to consider treating you online. If it is, a Dorsal-affiliated physician will reach out to you with a follow-up and make a final determination on whether to treat you through telemedicine. We’ll walk you through the care program and help you understand our treatment recommendations, and follow up with you during your treatment to make sure everything goes smoothly.
Dorsal's physicians rely on conservative, FDA-approved prescription medications (such as muscle relaxers, steroid dose packs, topical and oral NSAIDs, anticonvulsants, SNRIs, and TCAs) when formulating personalized treatment programs. Our clinical protocols draw from current best practices in treating back pain, including guidelines from the Veterans Affairs Department, Defense Department, American College of Physicians, European Spine Journal, American Physical Therapy Association, and the Agency for Healthcare Research and Quality.
Never. Dorsal's treatment protocols are based on research-supported conservative care principles, and we only prescribe safe, non-opioid medications.
Yes, in most cases. Dorsal screens for red flags that would prevent us from being able to treat you through telemedicine, such as a history of malignancies. Dorsal-affiliated physicians are all licensed, experienced healthcare providers, and they will monitor your treatment program carefully and let you know if at any point you should cease online treatment and seek in-person care instead.